Refund Policy
App Store and Google Play
Web checkout is offered inside the app on iPhone in the United States. This website has no checkout.
If you subscribed in the App Store or Google Play, the store is the seller and handles refunds. We cannot issue them.
- Apple: reportaproblem.apple.com
- Google Play: Google Play refund help
Web purchases
Web purchases are sold by Lemon Squeezy, our merchant of record. We give a full refund on request within 14 days of any charge, including renewals, with no questions asked. Email [email protected] from the address on your receipt, or contact Lemon Squeezy through your receipt email. Refunds go back to the original payment method, and the time they take depends on your bank. Your subscription ends when we refund it.
After 14 days we do not refund the period already paid, but you keep access until it ends. Where the law gives you a right to a refund, that right is not affected.
Canceling
You can cancel at any time and keep access until the end of the paid period. For store subscriptions, cancel in your store's subscription settings. For web subscriptions, use the link in your receipt email; web subscriptions cancel any time before the renewal date. Store subscriptions should be canceled at least 24 hours before renewal. See Support for the steps. Deleting your Steddy account cancels a web subscription but not a store subscription.
Contact
Questions about a charge? Email [email protected].